This English version is a translation for your convenience. Only the German version is legally binding; switch to “DE” at the top to read it.

Refund policy

1. 14 days, no reasons needed

If NearlyIn is not right for you, you get your money back: within 14 days of any payment for a paid plan, the first one and every renewal, we refund that payment in full, without asking why.

2. How to ask for it

Our orders are processed by our online reseller Paddle.com, the merchant of record for all our orders. Ask for the refund at paddle.net, where you find your order with the email address you paid with, or write to hello@nearlyin.com and we take care of it. Paddle pays the money back to the payment method you used, usually within 5 to 10 business days.

3. What happens to your team

With the refund the paid plan ends and your team is on Free. Your waitlists and entries stay; Free’s limits apply from then on.

4. After 14 days

You can cancel at any time under Team → “Manage subscription”. The plan then runs until the end of the period paid for and is not renewed. If something went wrong after the 14 days, for example a charge you did not expect, write to us: we look at every case.

5. Your rights

Rights you have by law stay unaffected.

Last updated: October 2026